A FRESH perspective
“Our values drive the culture we aspire to in our business. How we interact together as colleagues, with customers, with partners and the communities in which we operate, defines our company. We strive to create an environment where we can all give our best. Our values are fundamental to this and to delivering customer success.” – David Currie, Group CEO Proserv
Gilmore, a division of Proserv Group, follows a clear set of values, that provide the framework for a distinctive, delivery focused culture. At the heart of everything we do, our FRESH values guide our decisions and behavior. They define who we are, how we operate and what we stand for. They also influence the way we work with each other and serve our clients. These values continue to have a positive impact on all aspects of our business, from QHSE performance to product development and customer service delivery.
Forward as a team
Our people are fundamental to the success of our organization. We create a stimulating and open work culture that encourages personal development. We aim to develop our organization around a valued and motivated workforce and to attract, develop and retain the best people.
Right thing, right way
At Gilmore, we respect the culture, customs and rules of the countries in which we operate. We apply the highest ethical standards to everything we do and we will always strive to do the right thing wherever business takes us.
Our entrepreneurial spirit enables us to look beyond expected boundaries. We aim to be recognized as experts and pioneers in our field and to encourage a culture of open communication and innovation. We continuously seek growth and we acknowledge and reward new ideas and creative thinking.
Serious about service
When a customer buys a product or service from Gilmore, they buy a lifetime of support and expertise. We also seek to continually improve the service we provide and try to exceed expectations. Our customers will recognize us for service excellence and commitment to quality.
Help, share and communicate
Leveraging our collective capability is key to our success. We promote teamwork, collaboration and the sharing of knowledge and best practice and we aim to be open and transparent in everything we do.